About the Client

The State Justice Institute (SJI) was established by federal law in 1984 to award grants to improve the quality of justice in state courts, facilitate better coordination between state and federal courts, and foster innovative solutions to common issues faced by all courts. SJI's mission is unique in that it has the sole authority to assist all state courts (Criminal, civil, juvenile, family, and appellate), and it carries the mandate to share the successes of each entity's innovations throughout the justice system. 

The Challenge

The content on SJI's website had become stagnant and had several broken links due to the amount of content that was updated through the years. While the website served the purpose of sharing information with the general public, the site was not responsive and the amount of documents had caused the design to be outgrown and inefficient to users. 

The Solution

Segue Technologies designed a custom, responsive website for SJI from the ground up, starting with designing a new information architecture and wire-framing each page per user testing results. The website was recategorized into specific containers of information to make content easier to find, and designed with mobile-friendly access in mind. Special areas feature an accordion display for compact sections with a lot of files, and a menu reordered based on user needs. Segue also include a new "Search feature to allow users to quickly find documents within the site. A Custom Content Management System was also developed for the client to which helps them easily keep content up-to-date. In addition, Segue also provided new marketing materials for the clients' social media pages, replaced their email subscription tool, updated the brand's design and styling, and installed Google Analytics to track use and document future enhancements of the site.